Notbot
Officially listedA WhatsApp marketing automation and CRM platform built on the official WhatsApp API for small and medium businesses.
Notbot
Notbot is a WhatsApp marketing automation platform from Surjal Services in India. Built on the WhatsApp Official API, it focuses on helping small and medium businesses drive customer engagement, marketing, and business automation through WhatsApp. The platform has served 1,000+ business customers, including well-known brands like Realme.
Core Capabilities
- Visual chatbot builder: drag-and-drop conversation flow design for building complex dialog logic without code — create your first bot in 10 minutes
- Advanced CRM system: smart contact grouping, audience segmentation, custom fields that store user responses, and end-to-end campaign tracking
- Powerful broadcasting: send 10,000+ messages daily, template approval in just 10 minutes, plus scheduled sending and personalized content
- Unified team inbox: multi-agent collaborative live chat, 24-hour response window management, and automatic conversation history
- Automated workflows: connects 20+ apps including Shopify, Zoho, and Google Sheets, automating up to 60% of repetitive tasks
- E-commerce integrations: WhatsApp product catalogs, shopping carts, order tracking, and payment integration
Use Cases E-commerce product promotion and order management, appointment scheduling (beauty, massage, auto maintenance), event ticketing, customer service automation, and precision marketing. Especially suited to small and medium businesses in WhatsApp-first markets such as India, South Asia, the Middle East, and Latin America.
Unique Advantages Compared with competitors like Interakt and Wati, Notbot offers a more cost-effective solution (officially claiming 3x savings) and 24/7 full-channel customer support (phone, email, and live chat), with industry-leading template approval speed. It focuses on deep optimization of a single WhatsApp channel, avoiding the complexity of multi-channel tools.
Editor's Review G2 users rate it 3.5/5 stars, consistently praising how “easy to set up” it is and its automation capabilities. Tech media outlet AIChief awarded it an A+ performance score. Best suited to small and medium businesses with $50-200/month budgets, limited technical teams, and a need for fast implementation. Limited customization and a lack of systematic documentation are its main drawbacks, but the 14-day free trial is enough to evaluate whether it fits your needs.
Pricing
### 💰 定价模式:免费增值 **起步价**:$0(免费计划)/ $49/月(标准计划) #### 主要方案 - **免费计划**:$0 - 3 个社交档案,1 个用户,基础功能受限 - **标准计划**:$49/月 - 无限频道(额外号码 $9/月),实时聊天、聊天机器人、CRM、广播营销、有限集成 - **高级计划**:$99/月 - 标准计划全部功能 + 无限集成数量 + 无限自定义字段 + 升级客服支持 - **定制计划**:按需报价 - 大型企业或特殊需求客户 #### 付费插件 - Shopify 集成:$5/月 - Zoho 集成:$5/月 - 额外用户:$5/月/人 - 专属客户经理:$95/月 - 额外 WhatsApp 频道:$9/月/号码 #### 试用/其他信息 标准和高级计划均提供 14 天免费试用,无需信用卡。按年付费享受折扣($60/用户/年)。不含 WhatsApp API 官方消息费用。 — Visit website
FAQ
Is Notbot free?
There is a free plan (3 social profiles and 1 user) with limited features. The Standard plan is $49/month and the Premium plan is $99/month, both with a 14-day free trial and no credit card required.
What are Notbot's main features?
Core features include a visual chatbot builder, an advanced CRM system, daily broadcasts of 10,000+ messages, a unified team inbox, automated workflows (connecting 20+ apps), and e-commerce feature integrations.
How does Notbot differ from Interakt?
Notbot costs less (officially claiming 3x savings), offers 24/7 phone/email/live chat support, and has more complete Click-to-WhatsApp ads features. Interakt focuses more on Indian D2C e-commerce and COD scenarios.
Which industries is Notbot suited for?
Especially e-commerce businesses (product promotion, order management), appointment-based businesses (beauty salons, auto maintenance, medical clinics), event ticketing, customer service teams, and marketing departments.
Which platforms does Notbot integrate with?
Native support for Shopify ($5/month plugin), Zoho CRM ($5/month plugin), Google Sheets, Google Calendar, Gmail, and custom webhooks — 20+ app integrations in total.
Does Notbot only support WhatsApp?
Yes. Notbot focuses on deep optimization of the WhatsApp Official API and does not support deep integration with other messaging platforms like Telegram, Messenger, or WeChat.
Are there limits on Notbot's message volume?
It supports sending 10,000+ broadcast messages daily, and template approval takes only 10 minutes. Actual volume depends on WhatsApp's official API policies and your account quality rating.
Is Notbot suitable for large enterprises?
Notbot mainly targets small and medium businesses, with custom plans for larger organizations. However, G2 reviewers note limited customization, so large enterprises may want to consider more mature competitors like Interakt, Wati, or Intercom.