
Sana
Enterprise-grade AI knowledge retrieval and Agent platform

Tool details
Sana is the enterprise AI platform of Sana Labs AB, a Swedish company that became part of Workday in 2025-11. Through Sana Agents (a permission-aware RAG knowledge assistant plus a no-code Agent builder) and Sana Learn (an AI-native LMS/LXP), it embeds AI into a company's existing apps, knowledge, and culture, serving the L&D, HR, and operations teams of knowledge-intensive mid-size and large enterprises.
Core capabilities
- Permission-aware retrieval: semantic search across 100+ systems, answers with deep-link citations, returning only content the asker is entitled to see
- No-code Agent building: custom personas, sources, and permissions for multi-step automated workflows
- Action and authoring: write operations in external tools (update the CRM, dispatch tickets), plus generated documents, dashboards, and reports
- AI-native learning: Sana Learn unifies LMS+LXP+authoring+virtual classrooms, with AI Tutor and SCORM import
- Security and integrations: switch between OpenAI, Claude, and other models, connect 100+ apps; SOC 2 Type 2, ISO 27001, GDPR, SAML SSO, SCIM
Where it fits L&D/HR and sales/support/operations teams at knowledge-intensive mid-size and large enterprises (finance, consulting, law firms, technology); organizations that need knowledge retrieval + Agent automation + training in one place. Individuals and small teams can start with Agents Free/Team.
What sets it apart Unlike the pure search of Glean and Onyx, Sana is built on structured learning content, so it goes deeper on training + onboarding; against traditional LMS platforms such as Docebo it deploys faster (2–4 weeks vs 6–12 weeks), and AI runs through authoring, retrieval, Tutor, and analytics — an AI-native architecture rather than a bolt-on.
Editorial take It sits in the top tier of the AI-native enterprise learning + knowledge/Agent category, backed by a real $0 free tier and Workday's roughly $1.1B acquisition. G2's about 105 reviews are the only substantial sample (about 4.8/5); other platforms have too few reviews to judge, so no firm verdict on reputation is possible. Points are deducted for Sana Learn's 300-user minimum and for pricing transparency.
Pricing
Freemium$30/user/month (Sana Agents Team)Sana Agents: 10 meetings/month, up to 5 people per workspace, unlimited assistants and prompt templates, 1,000 documents per integration
Sana Agents: unlimited queries and meeting recordings, up to 50 people per workspace, choice of OpenAI/Claude models, 10,000 documents per integration
Sana Agents: unlimited members/documents, SAML SSO/SCIM, analytics dashboards, dedicated success team and SLA, MCP client
Sana Learn: minimum 300 licenses (from about $46,800/year), AI authoring, AI Tutor, interactive live classes
Sana Learn: everything in Core + SAML SSO, SLA, API, SCIM, HR connectors, EU data geofencing
Additional notes
Sana Agents offers a real $0 free tier (work email/Google sign-in); Sana Learn has no free tier and requires a minimum of 300 licenses, so it needs a sales call. The pricing page shows only 'indicative pricing', and enterprise tiers are always custom-quoted. All prices are USD as published, with no currency conversion (the site does not list other currencies alongside). Third-party Vendr data puts median buyer annual spend at $54,830.
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